My front door will not lock

I called keyhand today and was very surprised as the man was very helpful and polite not like others I had called for assistance We arranged for him to arrive in the afternoon and he explained everything for me and I got him to have a look at the other doors in the house which he fixed for free.Very impressive would recommend anytime if you need help with locks and doors give him a call.
Mrs Heather J Looper
Eynsham Road
Botley
Oxford
OX2 9JY